I was working in a Hocus Pocus Shirt, Sanderson Sisters Shirt, It’s Just A Bunch Of Hocus Pocus, Halloween Shirt, Halloween Shirt,Halloween Party Shirt in the seventies and it was was always busy at the weekends. At Christmas, it was busy to the extreme. We only took bookings. First year a lot of people let us down and didn’t turn up. Lesson learned. Second year we took a deposit. Still people didn’t turn up, but the people that did request that the deposit from the “no shows”be taken off the bill. Lesson learned. In the third year we altered the rules again. This time it was £5 per person deposit non-refundable for “no shows”. Knowing they can’t make it and not wanting to lose their deposit, what do they do? They phone through and say, “Sorry we can’t come to your restaurant, my mother has passed away recently. Under the circumstances, we expect a full refund.
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